Doug and Colleen McClair founded McClair Computer Solutions. Both Doug and Colleen have been in the IT industry for more than 20 years. Their careers have been roughly split between commercial and government experience. Throughout their professional careers, both Doug and Colleen have placed a strong emphasis on customer service.
Doug supports the network, infrastructure and hardware side of the business. Doug has extensive knowledge in Network Architecture and Design, Storage Solutions, computer hardware and Security Systems. He has engineered and implemented creative, cost effective network and storage solutions saving companies thousands.
Doug spends a lot of time performing research. He describes himself as a "Propeller Head." He stays on top of the industry. So, whether your needs are related to security cameras, servers, home theaters, or backup options, Doug will only present the alternatives after he gathers up-2-date, relevant information.
Colleen supports the software and database side of the business, as well as the formalized Project Management aspects. Colleen has extensive knowledge in Project Management and the Software Development Life Cycle (SDLC). Colleen has designed, developed, and implemented custom software applications ranging from Point of Sales (POS) systems, construction estimation applications, ticket generation systems, and mine ventilation monitoring systems. Colleen is PMP and ITIL certified.
Colleen loves puzzles; not the blue pieces of cardboard kind of puzzles, but the real issues that arise in business that need to be solved. Colleen excels at identifying the process steps that contribute to the puzzle (the issue) and then identifying how to unravel those pieces to resolve the issue.
Based on their consulting experiences, both Doug and Colleen have gained extensive experience in the IT industry. Through the years, as the industry has changed, they have re-tooled themselves and their knowledge in order to stay current. Today, not only do they provide network and PC support to their customers but they also help their customers to develop a web presence. They develop websites according to industry standards that are findable.
By reading this, we hope that you see that neither Doug nor Colleen are your typical computer people. They love talking to people and building relationships. Doug and Colleen are computer people with a real passion for the success of your firm and finding ways to improve your business operations and web presence. Together they augment the needs of your company and help put the puzzle pieces together.
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